[Bonnie]

I updated my computer at work (I teach high school web design, and am the school’s webmaster) and now I can see the 3D effects of the trial version! What a thrill! Thank you, your suggestion worked.

Now, a new problem… Just to make sure I could get your program working, I installed the full version I bought on my husband’s laptop. It worked! But I would LIKE to install the software on my work machine AND home machine, since I frequently work on projects in both places! But the link you sent me will not work. I supposed it is “timed out” or something, but I can no longer get to the program I purchased.

[Bonnie]

OK, I unzipped the diagnosing file again and ran it. Hopefully you got some results this time. I do not have Windows XP Service pack 3 as a compatibility mode option. I have windows update on auto, so I know my files are up-to-date. Perhaps you will find something in this next results file! All is not lost though. I was able to install Slide Effect on my husband’s laptop, so I can work from there. But I would rather have it on my desktop at home. Thanks again for helping!

[Bonnie]

Thank you. I just downloaded, unzipped, and ran the “diagnoser!” 🙂 I was hoping the SEE the results it was sending you, but no such luck. I hope you find a way I can use the program without purchasing a ton of hardware for my machine. Some people on several help areas made it sound like I needed a new graphics card!

Thanks again for your help.

Bonnie

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