Please help

[Michelle]

Hi there,

I’ve made up a large slide 221 slides to be exact and it requires a few audio tracks to fit the entire length of slides. The first two worked well upon meeting the 3rd audio it starts the audio but then suddenly there is no sound, the slides continue to run through without a hitch it is just there is no sound. I have checked the sound out and it works on my computer. It is a MP3 the same as the other two just different parts two a song again same as the first two, it makes no sense why it would stop playing? Is there a limit of how many or how long we are allowed for the audio? Please help as this is really driving me crazy.

Thanks

[Michelle]

Is there no one on line at all it’s been just over six hours and yes that is considered a very short wait but I’m really wanting to finish my presentation off and I can’t unless I can get this music sorted?

[alain]

Hi,

Please check the few slides when the audio stops. Open the audio tab of these slides and verify if it is set to “No audio changes”. You have certainly set one of these slide to “Stop Audio” by mistake.

If it does not fix the problem, please send ms the presentation to alain@slide-effect.com using http://www.dropsend.com service. I will take a look into it on Monday.

[Michelle]

Thank you so very much. It was just as you said. I can not believe it was so simple that I over looked it, however it’s fixed now and that is all that counts 🙂

Regards

[Author]

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