memory access violation

[dwightigor]

hi alain,
I have installed the latest version of slide effect (1.7.3) in my laptop win7 64 bit. I tried opening a slide presentation which I have done on older version, but after the first slide, it does not continue but instead I got an error: “memory access violation”. I have already tried the compatibility procedure but it is not still working. Please help. Thanks

[alain]

Is it possible for you to send me the faulty presentation by email (alain@slide-effect.com) so I can give it a try?

If the presentation is too big, please use a service like http://www.sendalong.com/

thanks

[dwightigor]

thanks a lot buddy for your fast reply. I will try sending the file on my private email, since I can not use my company email here at home.

[alain]

ok just checked your file. Everything works ok on my computer, but as you are the second customer to have the same problem since the release of the last version, I suspect there is something wrong somewhere. Give me a few hours, I will check some things and I will go back to you as soon as possible.

[alain]

ok. spotted the problem. more info soon.

[alain]

Just uploaded a fixed version on the website. Please download and install once again 1.7.3 from “Product Updates” section.

This small nasty bug was here since 1.6.0, gosh!

Thanks a LOT for the report.

[Author]

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